Telephone English Course

A complete course on Telephone English

Telephone English Course

Welcome to our online course on Telephone English. Here you will find classes which teach you how to speak on the phone in English.  Each class looks at a specific topic, like taking messages or answering the company phone. You'll find lots of example phrases which you can start to use right now. 

Telephone English Course

Answer the phone 2

Answer the phone in English 2

The second part of our free class on answering the telephone in English. In this lesson we have lots of examples of phrases which we can use in many different types of telephone conversations. 

Answer the phone 2

Make a phone call 2

Making a phone call 2

How to make a phone call in English. Part 2. Learn how to ask to speak to someone, or give the reason for your call. 

Make a phone call 2

How to introduce yourself

Introducing yourself on the phone.

How to introduce yourself and your company when you are talking by telephone.  

How to introduce yourself

Communication problems 1

Communication problems 1

What can we do if we don't understand the person we are talking to? In this class we look at how to solve communication problems.

Communication problems 1

Taking phone messages

Taking phone messages

An introduction to taking phone messages in English.  If you have many international clients calling your office you need to learn how to take messages quickly and efficiently. 

Taking phone messages

How to leave a message

Leaving phone messages

How to leave a message. In this lesson we'll look at one of the most important skills we need in order to speak fluently on the phone in English.

How to leave a message

Voice messages

Leaving a voice message in English

How to leave a short and effective voice message in English.  Sometimes the person we want to speak to isn't available and we will have to leave a voice message for them. Don't Panic! Find out how to leave a simple, easy-to-understand voice message in English.

Voice messages

Out-of-office messages

Professional Out-of-office messages

Do you need to record an out-of-office message for your direct phone?    

Out-of-office messages

Basic phone conversations 1

Basic phone conversations 1

Examples of basic telephone conversations in English.

Basic phone conversations 1

Basic conversations 2

Basic phone conversations 2

More simple phone conversations for you to listen to. In this class you will hear 5 telephone conversations between native English speakers.  

Basic conversations 2

b1 Answering the phone 1

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This is the first class in our Telephone English course.  Start here if you have never spoken on the phone in English before.  The class will teach you how to answer the phone in English.  Make sure you listen to the audio files!

Answering the phone 1

b1 Make a phone call in English 1

i am image

Do you need to speak in English on the telephone? Find out how to make a simple phone call in English. This class has simple examples and audio files.

Make a phone call in English 1