A complete course on Telephone English
Welcome to our online course on Telephone English. Here you will find classes which teach you how to speak on the phone in English. Each class looks at a specific topic, like taking messages, introducing yourself, or answering the company phone. You'll find lots of example phrases which you can start to use right now. All of the classes come with mp3 files so that you can listen to the correct pronunciation of all the phrases and questions, and learn how to speak like a native. We have also included recordings of typical telephone conversations.
The second part of our free class on answering the telephone in English. In this lesson we have lots of examples of phrases which we can use in many different types of telephone conversations.
How to make a phone call in English. Part 2. Learn how to ask to speak to someone, or give the reason for your call.
How to introduce yourself and your company when you are talking by telephone. You will need to do this is virtually every phone call, so make sure you don't make mistakes!
What can we do if we don't understand the person we are talking to? In this class we look at how to solve communication problems.
An introduction to taking phone messages in English. If you have many international clients calling your office you need to learn how to take messages quickly and efficiently.
How to leave a message. In this lesson we'll look at one of the most important skills we need in order to speak fluently on the phone in English.
How to leave a short and effective voice message in English. Sometimes the person we want to speak to isn't available and we will have to leave a voice message for them. Don't Panic! Find out how to leave a simple, easy-to-understand voice message in English.
Examples of basic telephone conversations in English. Here are five very simple dialogues which we have recorded with native English speakers.
More simple phone conversations for you to listen to. In this class you will hear 5 telephone conversations between native English speakers.
This is the first class in our Telephone English course. Start here if you have never spoken on the phone in English before. The class will teach you how to answer the phone in English. Make sure you listen to the audio files!
Do you need to speak in English on the telephone? Find out how to make a simple phone call in English. This class has simple examples and audio files.