Examples of basic telephone conversations in English.
It is not easy to use English on the phone. However, with practice you will soon become more confident. The best way to improve your Telephone English is to listen to telephone conversations.
In BE23 we want to help you speak English confidently. That's why we've prepared a series of simple English telephone conversations for you to listen to.
In this first set of conversations we will listen to 5 very typical phone calls. Listen to each conversation at least twice. Do you understand everything? Don't worry if you didn't understand every word the first time. Before listening to the conversations make sure you have read our classes on making telephone calls and answering telephone calls in English.
In this dialogue the caller wants to speak to a person he knows in another company. The receptionist answers the phone.
This dialogue starts in a similar way to the first conversations: The caller asks to speak to a particular person. Unfortunately, on this occasion the person is not in the office. Pay attention to the phrases which the receptionist uses.
This is a similar situation to dialogue 2, but this time, the receptionist asks the caller a different question.
Here are some of the most important phrases and questions from the telephone dialogues:
Make a note of these phrases! You will almost certainly need them if you regularly answer the phone of your company and have to speak in English.
Do you want to listen to more conversations? Then go to part 2 of this class, which has 5 more examples of basic telephone conversations in English.